What information do i need for the security equipment when i purchase a new house

What information do I need for the security equipment when i purchase a new house.

I have come across a lot of client that has purchase a new house with state of the art security equipment. Most of the times they only want minor changes mad to the systems to complement their way of living. The unfortunate reality ninety percent of the time are that the equipment cannot be accessed because no installer codes have been provided. almost all the time the client run for their security file with the codes that was given for them.

Firstly any security product has different levels of codes namely
1. User codes
2. Master Codes
3. Installer Codes
4. Maintenance Codes

The most important codes are the master and installer codes. Without a installer code the system cannot be programmed. A master code will still enable you to add new users and customize certain alarm or cctv features but will not enable any additional zones or stay feature that you might need.

The end user might not know the differences in the codes or how they get used  and therefore it is important to have a security specialist check the equipment for you. A lot of Insurance companies these days requests Certificates for these product before approving your insurance. It might be wise spending the money on the callout and have peace of mind.